Refund Policy

At LumiiPet, your satisfaction is our priority. We offer a 30-day hassle-free return policy. If you are not completely happy with your purchase, contact us within 30 days of receiving your order.

How to Return

Email us at lumiipet@zohomail.eu with your order number. Once we receive and inspect the unused item in original packaging, we will process your refund within 5–7 working days.