Contact information

Contact Us

We’re here to help with any questions regarding your order, products, or general enquiries.

Customer Support Email

support@lumiipet.co.uk

Support Hours

Monday – Friday
9:00 AM – 6:00 PM (GMT)

Response Time

We aim to respond to all customer enquiries within 24–48 business hours.

Order Support

For faster assistance, please include:

• your order number
• full name
• email used at checkout
• details of your inquiry

Thank you for shopping with LumiiPet™.